Customer Care Officer

8,000 - 12,000 /month*

Sarvamangala Sales Agency

Sarthana Jakatnaka, Surat

₹2,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

1 Opening

Incentives included

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Languages: Hindi, Gujarati

All Education levels

Females Only

6 days working | Day Shift

Aadhar Card

Job Description

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Officer job

Can freshers or experienced candidates apply for this Customer Care Officer role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Care Officer role.
How much can you earn in this position?
Ans : You can earn between ₹8,000-₹12,000 per month in this Customer Care Officer position.
What shift and timings does this job follow?
Ans : This Customer Care Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sarthana Jakatnaka, Surat.
How many vacancies are there for this Customer Care Officer job?
Ans : There is 1 vacancy for this Customer Care Officer role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Customer Care Officer role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Care Officer, you will work on skills like Computer Knowledge, Query Resolution.
What is the job location for this position?
Ans : The job location for this Customer Care Officer position is Sarthana Jakatnaka, Surat.
Who is the right fit for this Customer Care Officer job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-1 years of experience is the right fit for this Customer Care Officer job.
What makes this Customer Care Officer job a good opportunity?
Ans : This Customer Care Officer job is a good opportunity as it offers a salary between ₹8,000-₹12,000 per month. This is a Full Time job and has 1 openings.