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Customer Care Officer

salary 13,000 - 30,000 /month*
company-logo
job companyPinaka Enterprises
job location Nungambakkam, Chennai
incentive₹10,000 incentives included
job experienceFreshers in Customer Support / TeleCaller
40 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Banking
sales
Languages: Tamil
qualification
All Education levels
gender
Females Only
jobShift
Day Shift
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Job Description

We are looking for a Customer Care Officer to join our team at Pinaka Enterprises. The role offers ₹13000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a Government Holiday leave week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Officer job

  1. What is the eligibility criteria to apply for this Customer Care Officer job?
    Ans: The candidate should be All Education levels and above with Freshers of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹13000 - ₹30000 per month + Incentives that depends on your interview. It's a Full Time job in Chennai.
  3. Are there any charges applicable while applying or joining this Customer Care Officer job?
    Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., Pinaka Enterprises.
  4. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  5. How many openings are there for this Customer Care Officer role?
    Ans: There is an immediate opening of 40 Customer Care Officer at Pinaka Enterprises
  6. Who can apply for this job?
    Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
  7. What are the timings of this Customer Care Officer job?
    Ans: This Customer Care Officer job has Day Shift.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

Government Holiday leave

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 30000

Regional Languages

Tamil

English Proficiency

Yes

Contact Person

Vignesh

Interview Address

No.168, 2nd Floor, Kodambakkam High Road
Posted a day ago
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