Customer Care Officer

16,000 - 25,000 /month

Lancer Synergy (opc) Private Limited

Santej, Ahmedabad

0 - 4 years Experience in Customer Support / TeleCaller

20 Openings

Full Time

Job Highlights

Industry Type: BPO

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Care Officer to join our team at Lancer Synergy (opc) Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹16000 - ₹25000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Care Officer job

Can freshers or experienced candidates apply for this Customer Care Officer role?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Customer Care Officer role.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹25,000 per month in this Customer Care Officer position.
What shift and timings does this job follow?
Ans : This Customer Care Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Santej, Ahmedabad.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-4 years of experience can apply for this Customer Care Officer job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Care Officer job is located in Santej, Ahmedabad.
Why should you apply for this Customer Care Officer job?
Ans : This Customer Care Officer job offers a salary between ₹16,000-₹25,000 per month. This is a Full Time opportunity and has 20 openings available.