Customer Care Officer

10,000 - 40,000 /month

Job Hai

Sector Gamma Gr Noida, Greater Noida

Freshers in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

All Education levels

All genders

5 days working | Day Shift

Job Description

We are looking for a Customer Care Officer to join our team at Inferno. The role offers ₹10000 - ₹40000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Officer job

What is the eligibility criteria to apply for this Customer Care Officer job?
Ans: The candidate should be All Education levels and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹10000 - ₹40000 per month that depends on your interview. It's a Full Time job in Greater Noida.
How many working days are there for this Customer Care Officer job?
Ans: This Customer Care Officer job will have 5 working days.
Are there any charges applicable while applying or joining this Customer Care Officer job?
Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., Job Hai.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Officer role?
Ans: There is an immediate opening of 2 Customer Care Officer at Job Hai
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Officer job?
Ans: This Customer Care Officer job has Day Shift.