Customer Care Officer

Hi,

We are looking for a Customer Care Officer to join our team to handle customer , provide exceptional customer support and resolve queries related to Telecom Industry. The role offers an attractive in-hand salary of 23000/Month and opportunities for growth.

Key Responsibilities:

1.Greet customer politely and assist them at the counter

2.Receiving check in customer mobile phone for repair

3. Create job sheet and update repair status in the system

4. Explain service timeline and charges to customer

5. Handle customer query and complaints

6. Call customer when repair is complete or if any update is needed

7. Maintain daily record of job sheet and payment

8. Co-ordinate with technicians for smooth work flow

9. Keep the front x area neat and organized

10. Follow company process and ensure good customer service.

Interested Candidate Can Call on 8851281139

Sapna Sharma

HR

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Customer Care Officer job

1. What is the eligibility criteria to apply for this Customer Care Officer job?
   Ans: The candidate should be All Education levels and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹23000 per month that depends on your interview. It's a Full Time job in Delhi.
3. How many working days are there for this Customer Care Officer job?
   Ans: This Customer Care Officer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Officer job?
   Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., INGENIOUS HR SOLUTIONS INDIA PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Officer role?
   Ans: There is an immediate opening of 2 Customer Care Officer at INGENIOUS HR SOLUTIONS INDIA PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Officer job?
   Ans: This Customer Care Officer job has Day Shift.