Customer Care Officer

8,000 - 15,000 /month*

Galaxy Aqua Technology

Vesu, Surat

₹4,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Languages: Hindi, Gujarati

All Education levels

Males Only

Day Shift

Internet Connection, PAN Card

Job Description

We are looking for a Customer Care Officer to join our team at Galaxy Aqua Technology. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to water treatment industry. The role offers ₹8000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 7 days week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Officer job

What is the eligibility criteria to apply for this Customer Care Officer job?
Ans: The candidate should be All Education levels and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹8000 - ₹15000 per month + Incentives that depends on your interview. It's a Full Time job in Surat.
Are there any charges applicable while applying or joining this Customer Care Officer job?
Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., Galaxy Aqua Technology.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Officer role?
Ans: There is an immediate opening of 2 Customer Care Officer at Galaxy Aqua Technology
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Officer job?
Ans: This Customer Care Officer job has Day Shift.

Candidates can call HR for more info.

Other Details

Incentives

Yes

No. Of Working Days

7 days

Skills Required

Query Resolution, Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

Salary

₹ 8000 - ₹ 15000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Rakesh patil

Interview Address

Shop no 4 aagama emrald ac market nr.sunrice ,vesu

Posted 2 days ago

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Job Hai > Jobs in Surat > Customer Support / TeleCaller Jobs in Surat > Customer Care Officer