Customer Care Officer

10,000 - 15,000 /month

Digitech Medicare

Shastri Park, Delhi

Freshers in Customer Support / TeleCaller

50 Openings

Full Time

Job Highlights

Industry Type: Banking

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Officer to join our team at Digitech Medicare. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹ 10,000 - ₹ 15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Officer job

Can freshers or experienced candidates apply for this Customer Care Officer role?
Ans : Candidates who have All Education levels can apply for this Customer Care Officer role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Officer job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Officer job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Shastri Park, Delhi.
How many vacancies are there for this Customer Care Officer job?
Ans : There are 50 vacancies for this Customer Care Officer role.
Is this job open for all genders?
Ans : Yes, this Customer Care Officer job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Care Officer position is Shastri Park, Delhi.
What makes this Customer Care Officer job a good opportunity?
Ans : This Customer Care Officer job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 50 openings.