jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Care Officer

salary 12,000 - 16,000 /month
company-logo
job companyDigitech Call System Private Limited
job location Sector 59 Noida, Noida
job experience0 - 2 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

We are looking for a Customer Care Officer to join our team at Digitech Call System Private Limited. The role offers ₹ 12,000 - ₹ 16,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Officer job

  1. What skills and experience do you need for this Customer Care Officer job?
    Ans : To apply for this Customer Care Officer job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-2 years of experience.
  2. What salary is offered for this Customer Care Officer job?
    Ans : The salary for this Customer Care Officer job ranges between ₹12,000-₹16,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Officer job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 59 Noida, Noida.
  5. How many vacancies are there for this Customer Care Officer job?
    Ans : There are 50 vacancies for this Customer Care Officer role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Officer job is open for both male and female candidates.
  7. What does the role of Customer Care Officer involve?
    Ans : As a Customer Care Officer, your work will involve skills like Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Officer position is Sector 59 Noida, Noida.
  9. Who is the right fit for this Customer Care Officer job?
    Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-2 years of experience is the right fit for this Customer Care Officer job.
  10. What makes this Customer Care Officer job a good opportunity?
    Ans : This Customer Care Officer job is a good opportunity as it offers a salary between ₹12,000-₹16,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 12000 - ₹ 16000

Contact Person

Gunjan Chauhan

Interview Address

A-14/15, Sector 59, Noida
Posted 7 hours ago
similar jobs

Apply to similar jobs

₹ 20,000 - 40,000 per month
Career Consultant
H Block Sector-63 Noida, Noida
0 - 6+ years Experience in Customer Support / TeleCaller
New
50 Openings
₹ 14,000 - 26,000 per month *
Digitech Call System Private Limited
C Block Sector 62 Noida, Noida
Skills: Computer Knowledge
New
Incentives included
50 Openings
₹ 15,000 - 35,000 per month
Adm Technology
Sector 63 Noida, Noida
0 - 6 years Experience in Customer Support / TeleCaller
New
3 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates