Customer Care Officer

We are hiring a Customer Executive to join the dynamic team at Arao Lifespaces.
This role is ideal for professionals with strong interpersonal skills, a client-first mindset, and a passion for delivering exceptional customer service in the real estate industry. The position offers a fixed in-hand salary plus performance-based incentives, along with clear career growth opportunities within the organization.

Key Responsibilities:

• Act as the primary point of contact for prospective and existing clients throughout their journey with Arao Eterna.
• Assist customers during site visits, property presentations, and documentation processes.
• Address customer queries related to pricing, payment plans, project specifications, and handover timelines.
• Maintain regular follow-ups and ensure a high level of client satisfaction post-sales.
• Coordinate with internal teams (sales, legal, CRM) to ensure smooth transaction closures.
• Support the sales team by qualifying leads and nurturing warm prospects.
• Ensure all client interactions are accurately recorded in the CRM and adhere to compliance standards.

Requirements:

• Minimum 1-3 years of experience in customer-facing roles, preferably in real estate or hospitality.
• Excellent communication and presentation skills in English and local languages.
• A proactive, solution-oriented approach with attention to detail.
• Ability to handle pressure and maintain professionalism with HNIs and discerning buyers.
• Willingness to work on weekends and travel to project sites as required.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Officer job

1. What is the eligibility criteria to apply for this Customer Care Officer job?
   Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Ramagundam.
3. How many working days are there for this Customer Care Officer job?
   Ans: This Customer Care Officer job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Officer job?
   Ans: No, there is no fee applicable for applying this Customer Care Officer job and during the employment with the company, i.e., ARAO LIFESPACES.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Officer role?
   Ans: There is an immediate opening of 1 Customer Care Officer at ARAO LIFESPACES
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Officer job?
   Ans: This Customer Care Officer job has Day Shift.