Customer Care Officer

20,000 - 25,000 /month

Acaryo India

Rukanpura, Patna

0 - 6 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Languages: Hindi

Graduate and above

Females Only

6 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Officer to join our team at Acaryo India. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹20000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Officer job

Can freshers or experienced candidates apply for this Customer Care Officer role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Care Officer role.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹25,000 per month in this Customer Care Officer position.
What shift and timings does this job follow?
Ans : This Customer Care Officer job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Rukanpura, Patna.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Care Officer job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Care Officer, you will work on skills like Computer Knowledge.
Where is this job located?
Ans : This Customer Care Officer job is located in Rukanpura, Patna.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Customer Care Officer job.
Why should you apply for this Customer Care Officer job?
Ans : This Customer Care Officer job offers a salary between ₹20,000-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.