Customer Care Manager

salary 40,000 - 40,000 /month
company-logo
job companyTechno Wise
job location Vastrapur, Ahmedabad
job experience5 - 6+ years Experience in Customer Support / TeleCaller
New
1 Opening
full_time Full Time

Skills Required

Computer Knowledge
International Calling
Query Resolution

Job Highlights

qualification
Graduate and above
gender
Males Only
jobShift
5 days working | Night Shift

Job Description

We are looking for a Customer Care Manager to join our team at Techno Wise to handle customer calls, provide exceptional customer support and resolve queries related to health care / pet products. The role offers an attractive in-hand salary of ₹40000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 5 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the night shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 5 - 6+ years Experience.

More about this Customer Care Manager job

  1. What is the eligibility criteria to apply for this Customer Care Manager job?
    Ans: The candidate should be Graduate and above and above with 5 - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹40000 - ₹40000 per month that depends on your interview. It's a Full Time job in Ahmedabad.
  3. How many working days are there for this Customer Care Manager job?
    Ans: This Customer Care Manager job will have 5 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Manager job?
    Ans: No, there is no fee applicable for applying this Customer Care Manager job and during the employment with the company, i.e., TECHNO WISE.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Manager role?
    Ans: There is an immediate opening of 1 Customer Care Manager at TECHNO WISE
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Manager job?
    Ans: This Customer Care Manager job has Night Shift.
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Other Details

Incentives

No

No. Of Working Days

5

Skills Required

Computer Knowledge, International Calling, Query Resolution

Shift

Night

Contract Job

No

Salary

₹ 50000 - ₹ 60000

English Proficiency

Yes

Contact Person

Nikita
Posted 3 days ago
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