Customer Care Manager

20,000 - 30,000 /month

Sri Jain Jewel Park

Tarnaka, Hyderabad

2 - 5 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Care Manager to join our team at Sri Jain Jewel Park to handle customer calls, provide exceptional customer support and resolve queries related to Jwellery. The role offers an attractive in-hand salary of ₹20000 - ₹30000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 2 - 5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 2 - 5 years of experience.

More about this Customer Care Manager job

What are the eligibility criteria for this Customer Care Manager job?
Ans : Candidates should have a Graduate and above qualification with 2-5 years of experience for this Customer Care Manager job offered by Sri Jain Jewel Park in Tarnaka, Hyderabad.
What salary is offered for this Customer Care Manager job?
Ans : The salary for this Customer Care Manager job ranges between ₹20,000-₹30,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tarnaka, Hyderabad.
How many vacancies are there for this Customer Care Manager job?
Ans : There are 2 vacancies for this Customer Care Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 2-5 years of experience are eligible to apply for this Customer Care Manager role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Care Manager position is Tarnaka, Hyderabad.
What makes this Customer Care Manager job a good opportunity?
Ans : This Customer Care Manager job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 2 openings.