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Customer Care Manager

salary 12,000 - 25,000 /month
company-logo
job companyProperty Search Capital
job location Gachibowli, Hyderabad
job experience1 - 6 years Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: B2C Sales
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Meal

Job Description

Job Summary

We are seeking a dynamic and customer-focused Business Relationship Manager to build and maintain strong relationships with clients, identify business opportunities, and ensure high levels of customer satisfaction. The ideal candidate should have 1–6 years of experience in relationship management, sales, banking, financial services, insurance, or a similar client-facing role.

Key Responsibilities

Develop and maintain strong relationships with existing and potential clients.

Understand client requirements and provide suitable business solutions.

Achieve sales and revenue targets through cross-selling and upselling.

Conduct regular client meetings, follow-ups, and relationship reviews.

Resolve customer queries and complaints in a timely and professional manner.

Identify new business opportunities through networking, referrals, and market research.

Coordinate with internal teams to ensure seamless service delivery.

Prepare and maintain MIS reports, client records, and business forecasts.

Monitor market trends and competitor activities to support business growth.

Required Skills

Excellent communication and interpersonal skills.

Strong negotiation and relationship-building abilities.

Customer-oriented with a problem-solving approach.

Ability to work independently and achieve targets.

Good knowledge of MS Office (Excel, Word, PowerPoint).

Strong analytical and organizational skills.

Qualifications

Bachelor’s degree in Business Administration, Commerce, Management, Marketing, Finance, or a related field.

MBA or relevant certification will be an added advantage.

Experience

1–6 years of experience in:

Business Relationship Management

Sales / Business Development

Banking / NBFC / Financial Services

Insurance / Telecom / Retail Relationship Management

Corporate Client Handling

Key Performance Indicators (KPIs)

Client acquisition and retention rate.

Achievement of monthly/quarterly sales targets.

Customer satisfaction and relationship score.

Revenue generated from assigned portfolio.

Cross-selling and upselling performance.

Preferred Candidate Profile

Energetic and self-motivated professional.

Strong networking and presentation skills.

Ability to manage multiple client accounts effectively.

Willingness to travel for client meetings if required.

Compensation

Salary: Best in the industry / As per company standards

Incentives: Performance-based incentives and other applicable benefits.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6 years of experience.

More about this Customer Care Manager job

  1. What qualifications and experience are required for this Customer Care Manager position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience and skills like Domestic Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Manager job ranges between ₹12,000-₹25,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Gachibowli, Hyderabad.
  5. How many openings are available for this position?
    Ans : There are 25 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Manager job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Manager job?
    Ans : As a Customer Care Manager, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Manager job is located in Gachibowli, Hyderabad.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along with 1-6 years of experience is ideal for this Customer Care Manager job.
  10. Why should you apply for this Customer Care Manager job?
    Ans : This Customer Care Manager job offers a salary between ₹12,000-₹25,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 25000

Contact Person

Geetha

Interview Address

Spaces and more building,beside euro school, Gachibowli, Hyderabad
Posted 13 hours ago
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