A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
40,000 - 45,000 /month
Padmini Impex Private Limted
Punjabi Bagh, Delhi
5 - 6+ years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Customer Care Manager to join our team Padmini Impex (P) Ltd to handle customer calls, provide exceptional customer support and resolve queries related to Industry. The role offers an attractive in-hand salary of 40,000/- to 45,000/- p.m. and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 5 Yrs to 6+ Yrs Exp. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with Working Days during the Day shift.
Working experiences with Kitchen & Home Appliances Industries will be Preferred.
