Customer Care Manager

• Keep accurate records and document customer service actions and discussions

• Analyze statistics and compile accurate reports

• Maintain an orderly workflow according to priorities

• Developing and reviewing customer service standards, procedures and policies.

• Managing service staff to ensure desired customer satisfaction levels are met.

• Providing direction, feedback and performance reviews to staff.

• Maintaining strong relationships with Customers, manufacturers, dealers, and sales representatives.

• Helping to train new employees in company procedures.

• Communication with China Haijia for service issue, over the phone, via email.

• Keep an accurate record of Customers.
  
  

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Customer Care Manager job

1. What is the eligibility criteria to apply for this Customer Care Manager job?
   Ans: The candidate should be Graduate and above and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹20000 - ₹25000 per month that depends on your interview. It's a Full Time job in Surat.
3. How many working days are there for this Customer Care Manager job?
   Ans: This Customer Care Manager job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Manager job?
   Ans: No, there is no fee applicable for applying this Customer Care Manager job and during the employment with the company, i.e., JANKI TARA IMPEX PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Manager role?
   Ans: There is an immediate opening of 1 Customer Care Manager at JANKI TARA IMPEX PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Manager job?
   Ans: This Customer Care Manager job has Day Shift.