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Customer Care Manager

salary 30,000 - 35,000 /month
company-logo
job companyIcy Aircon Service Center
job location Maraimalai Nagar, Chennai
job experience1 - 3 years Experience in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
sales
Languages: Tamil
qualification
Graduate and above
gender
Males Only
jobShift
6 days working | Day Shift
star
Bike, Aadhar Card, Bank Account, CCRM Certificate

Job Description

The Service Manager is responsible for managing daily service operations, handling customer service activities, leading the technical team, and ensuring timely completion of installation, maintenance, and repair works. The role focuses on customer satisfaction, team performance, and revenue growth.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Manager job

  1. What skills and experience do you need for this Customer Care Manager job?
    Ans : To apply for this Customer Care Manager job, candidates should have skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Manager job ranges between ₹30,000-₹35,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Manager job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Maraimalai Nagar, Chennai.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this Customer Care Manager job. Only male candidates can apply.
  7. What are the key responsibilities of this Customer Care Manager job?
    Ans : As a Customer Care Manager, key responsibilities include skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Care Manager job is located in Maraimalai Nagar, Chennai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Query Resolution, Non-voice/Chat Process along with 1-3 years of experience is ideal for this Customer Care Manager job.
  10. Why should you apply for this Customer Care Manager job?
    Ans : This Customer Care Manager job offers a salary between ₹30,000-₹35,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 30000 - ₹ 35000

Regional Languages

Tamil

Contact Person

Shalini D

Interview Address

NO 18 CENTRAL AVENUE ,THNB COLONY NEAR GANESH BHAVAN KORRATUR, Ambattur, Chennai
Posted 10+ days ago
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