jobhai.com logoA Naukri Group company
loginLoginHire Local Staff/hire

Customer Care Manager

salary 12,000 - 15,000 /month
company-logo
job companyGlobal-web Automat Private Limited
job location Vibhuti Khand, Lucknow
job experience6 - 12 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Automobile
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account
Register to check if you’re a match!navigation-arrow

Job Description

We are looking for a Customer Care Manager to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹12000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Manager job

  1. What is the eligibility criteria to apply for this Customer Care Manager job?
    Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Lucknow.
  3. How many working days are there for this Customer Care Manager job?
    Ans: This Customer Care Manager job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Manager job?
    Ans: No, there is no fee applicable for applying this Customer Care Manager job and during the employment with the company, i.e., Global-web Automat Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Customer Care Manager role?
    Ans: There is an immediate opening of 25 Customer Care Manager at Global-web Automat Private Limited
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Manager job?
    Ans: This Customer Care Manager job has Day Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Regional Languages

Hindi

English Proficiency

Yes

Contact Person

Anjana Yadav

Interview Address

Vibhuti Khand,Lucknow
Posted 10+ days ago
similar jobs

Apply to similar jobs

Customer Care Representative

arrow
₹ 15,000 - 20,000 per month
Elite Employment
Vibhuti Khand, Lucknow
Skills: International Calling, Query Resolution, Computer Knowledge
30 Openings

Customer Care Executive

arrow
₹ 20,000 - 21,000 per month
Goodliving Infrastructure Private Limited
Gomti Nagar, Lucknow
Skills: Other INDUSTRY, ,
3 Openings
High DemandHigh Demand

Customer Care Executive

arrow
₹ 15,000 - 18,000 per month
Global Fact To Act Consultancy
Gomti Nagar, Lucknow
Skills: Computer Knowledge, Domestic Calling
20 Openings
Get jobs matching your profile
From the list of relevant jobs near to you.
register-free-banner
Stay updated with your job applies
send-app-link
Apply on jobs on the go and recieve all your job application updates
Job Hai > Jobs in Lucknow > Customer Support / TeleCaller Jobs in Lucknow > Customer Care Manager