Customer Care Manager

15,000 - 25,000 /month

Bindu Natural World

Zirakpur, Chandigarh

0 - 3 years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Customer Care Manager to join our team Bindu Natural World. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to our course. The role offers 15000-25000 per month salary and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Manager job

What skills and experience do you need for this Customer Care Manager job?
Ans : To apply for this Customer Care Manager job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-3 years of experience.
What salary is offered for this Customer Care Manager job?
Ans : The salary for this Customer Care Manager job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Zirakpur, Chandigarh.
How many vacancies are there for this Customer Care Manager job?
Ans : There are 5 vacancies for this Customer Care Manager role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-3 years of experience are eligible to apply for this Customer Care Manager role. Only female candidates are eligible.
What does the role of Customer Care Manager involve?
Ans : As a Customer Care Manager, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Manager position is Zirakpur, Chandigarh.
Who is the right fit for this Customer Care Manager job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 0-3 years of experience is the right fit for this Customer Care Manager job.
What makes this Customer Care Manager job a good opportunity?
Ans : This Customer Care Manager job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 5 openings.