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Customer Care Manager

salary 28,000 - 36,000 /month*
company-logo
job companyAutomobile Dealers
job location Adajan, Surat
incentive₹3,000 incentives included
job experience3 - 6 years Experience in Customer Support / TeleCaller
2 Openings
Incentives included
full_time Full Time

Skills Required

Query Resolution

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
Graduate and above
gender
Males Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Customer Care Manager to join our team at Automobile Dealers to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality, Travel & Tourism. The role offers an attractive in-hand salary of ₹ 28,000 - ₹ 33,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 3 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6 years of experience.

More about this Customer Care Manager job

  1. Who is eligible to apply for this Customer Care Manager job at Automobile Dealers?
    Ans : Candidates should have a Graduate and above qualification and skills like Query Resolution for this Customer Care Manager job offered by Automobile Dealers.
  2. How much can you earn in this position?
    Ans : You can earn between ₹28,000-₹36,000 per month in this Customer Care Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Manager job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Adajan, Surat.
  5. How many vacancies are there for this Customer Care Manager job?
    Ans : There are 2 vacancies for this Customer Care Manager role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 3-6 years of experience are eligible to apply for this Customer Care Manager role. Only male candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Customer Care Manager, you will work on skills like Query Resolution.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Manager position is Adajan, Surat.
  9. Who is the right fit for this Customer Care Manager job?
    Ans : A candidate having skills like Query Resolution with 3-6 years of experience is the right fit for this Customer Care Manager job.
  10. What makes this Customer Care Manager job a good opportunity?
    Ans : This Customer Care Manager job is a good opportunity as it offers a salary between ₹28,000-₹36,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Query Resolution, Customer Handling, Drafting, mailing, Daily Reporting, Coordination, Fluent English Communication

Shift

Day

Contract Job

No

Salary

₹ 28000 - ₹ 36000

Contact Person

Jayesh Parmar

Interview Address

Bopal
Posted 6 hours ago
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