Customer Care Manager

22,000 - 32,500 /month

Allynet

Ashram, Delhi

6 - 36 months Experience in Customer Support / TeleCaller

15 Openings

Full Time

Job Highlights

Industry Type: B2B Sales

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Care Manager to join our team at Allynet. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹22,000 - ₹32,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Customer Care Manager job

What are the eligibility criteria for this Customer Care Manager job?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience for this Customer Care Manager job offered by Allynet in Ashram, Delhi.
What salary is offered for this Customer Care Manager job?
Ans : The salary for this Customer Care Manager job ranges between ₹22,000-₹32,500 per month.
What shift and timings does this job follow?
Ans : This Customer Care Manager job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ashram, Delhi.
How many openings are available for this position?
Ans : There are 15 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Manager job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Manager job is located in Ashram, Delhi.
Why should you apply for this Customer Care Manager job?
Ans : This Customer Care Manager job offers a salary between ₹22,000-₹32,500 per month. This is a Full Time opportunity and has 15 openings available.