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Customer Care Manager

salary 24,000 - 37,000 /month*
company-logo
job companyAim Multiskills Jobs Private Limited
job location AIIMS Road, Patna
incentive₹7,000 incentives included
job experience0 - 2 years Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_part_time Full Time/Part Time

కావాల్సిన Skills

Domestic Calling
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Banking
qualification
All Education levels
gender
All genders
jobShift
6 days working | Flexible Shift
star
Job Benefits: Insurance, PF

Job వివరణ

We are looking for a Customer Care Manager to join our team at Aim Multiskills Jobs Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹ 24,000 - ₹ 37,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

ఇతర details

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Manager job

  1. Can freshers or experienced candidates apply for this Customer Care Manager role?
    Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Customer Care Manager role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹24,000-₹37,000 per month in this Customer Care Manager position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Manager job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in AIIMS Road, Patna.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Manager job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Manager, you will work on skills like Domestic Calling, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Care Manager job is located in AIIMS Road, Patna.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Non-voice/Chat Process along with 0-2 years of experience is ideal for this Customer Care Manager job.
  10. Why should you apply for this Customer Care Manager job?
    Ans : This Customer Care Manager job offers a salary between ₹24,000-₹37,000 per month. This is a Both opportunity and has 10 openings available.
Candidates can call HR for more info.
మరింత చదవండిdown-arrow

ఇతర details

Incentives

Yes

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Non-voice/Chat Process, Domestic Calling

Shift

Flexible

Contract Job

No

Salary

₹ 24000 - ₹ 37000

Contact Person

Santosh Kumar
Posted 21 hours ago
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