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Customer Care

salary 22,000 - 29,000 /month*
company-logo
job companyTalent Spectrum Solutions And Services
job location Kengeri, Bangalore
incentive₹4,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
50 Openings
Incentives included
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: BPO
qualification
All Education levels
gender
All genders
jobShift
5 days working | Rotational Shift
star
Job Benefits: Cab, PF

Job Description

We are looking for a Customer Care to join our team at Talent Spectrum Solutions And Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹22,000 - ₹29,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care job

  1. Can freshers or experienced candidates apply for this Customer Care role?
    Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Customer Care role.
  2. What salary is offered for this Customer Care job?
    Ans : The salary for this Customer Care job ranges between ₹22,000-₹29,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Care job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kengeri, Bangalore.
  5. How many vacancies are there for this Customer Care job?
    Ans : There are 50 vacancies for this Customer Care role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care job is open for both male and female candidates.
  7. What does the role of Customer Care involve?
    Ans : As a Customer Care, your work will involve skills like International Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care position is Kengeri, Bangalore.
  9. Who is the right fit for this Customer Care job?
    Ans : A candidate having skills like International Calling with 0-1 years of experience is the right fit for this Customer Care job.
  10. What makes this Customer Care job a good opportunity?
    Ans : This Customer Care job is a good opportunity as it offers a salary between ₹22,000-₹29,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

5

Benefits

PF, Cab

Skills Required

International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 22000 - ₹ 29000

English Proficiency

Yes

Contact Person

Soha

Interview Address

Wroots, Koramangala, Bangalore
Posted 5 days ago
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