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Customer Care Executives for Voice process

salary 18,000 - 21,000 /month
company-logo
job companyCogent E Services
job location Whitefield, Bangalore
job experience0 - 2 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Kannada
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executives for Voice process job

  1. What skills and experience do you need for this Customer Care Executives for Voice process job?
    Ans : To apply for this Customer Care Executives for Voice process job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-2 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Care Executives for Voice process job ranges between ₹18,000-₹21,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executives for Voice process job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
  5. How many vacancies are there for this Customer Care Executives for Voice process job?
    Ans : There are 50 vacancies for this Customer Care Executives for Voice process role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executives for Voice process job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Care Executives for Voice process job?
    Ans : As a Customer Care Executives for Voice process, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Customer Care Executives for Voice process position is Whitefield, Bangalore.
  9. Who is the right fit for this Customer Care Executives for Voice process job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-2 years of experience is the right fit for this Customer Care Executives for Voice process job.
  10. What makes this Customer Care Executives for Voice process job a good opportunity?
    Ans : This Customer Care Executives for Voice process job is a good opportunity as it offers a salary between ₹18,000-₹21,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Rotational

Contract Job

No

Salary

₹ 18000 - ₹ 21000

Regional Languages

Kannada, Hindi

English Proficiency

Yes

Contact Person

Avni Rajput

Interview Address

Whitefield, Whitefield, Bangalore
Posted 3 days ago
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