Customer Care Executive Voice Process (Banking)

We are looking for a Customer Care Executive – Voice Process (Banking) to join our team at Alldigitech. The role offers ₹15,071 in-hand salary and involves managing customer calls, delivering outstanding customer service related to banking and financial services. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

• Manage incoming and outgoing calls in a professional manner.

• Respond to customer inquiries, complaints, and concerns with a problem-solving mindset.

• Log customer interactions and track follow-ups.

• Offer timely and relevant solutions to resolve customer issues.

• Collaborate with team members to escalate and address more complex concerns.

• Meet key performance metrics including call handling time, customer satisfaction, and resolution rates.
  
  Job Requirements:

  The minimum qualification for this role is 12th Pass + Diploma or ITI, and candidates with 0–2 years of experience are welcome. The role involves resolving customer complaints, providing correct information, and escalating complex problems to the relevant department when needed. Candidates must be open to a 6-day work week during the general day shift (10 AM – 7 PM).

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive Voice Process (Banking) job

1. What is the eligibility criteria to apply for this Customer Care Executive Voice Process (Banking) job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹17500 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive Voice Process (Banking) job?
   Ans: This Customer Care Executive Voice Process (Banking) job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive Voice Process (Banking) job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive Voice Process (Banking) job and during the employment with the company, i.e., TALENT HUB MANAGEMENT.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive Voice Process (Banking) role?
   Ans: There is an immediate opening of 10 Customer Care Executive Voice Process (Banking) at TALENT HUB MANAGEMENT
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive Voice Process (Banking) job?
   Ans: This Customer Care Executive Voice Process (Banking) job has Day Shift.