Customer Care Executive - Malayalam

Roles & Responsibilities

• Provide customer support in the Malayalam language, addressing inquiries and resolving issues in a timely and efficient manner

• Analyze customer feedback and identify areas for improvement to enhance the overall customer experience

• Collaborate with cross-functional teams to ensure consistent and high-quality customer service

• Maintain detailed records of customer interactions and document resolutions

• Continuously learn and stay updated on product features and updates to provide accurate and relevant information to customers

Required Skills & Qualifications

• Proficiency in the Malayalam language

• Strong customer service skills with the ability to handle customer inquiries and complaints effectively

• Excellent problem-solving and analytical skills to identify and resolve customer issues

• Ability to work in a fast-paced environment and multitask effectively

• Good understanding of customer support best practices and techniques

• Familiarity with customer relationship management (CRM) tools and software

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive - Malayalam job

1. What is the eligibility criteria to apply for this Customer Care Executive - Malayalam job?
   Ans: The candidate should be Diploma and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14000 - ₹16000 per month that depends on your interview. It's a Full Time job in Chennai.
3. How many working days are there for this Customer Care Executive - Malayalam job?
   Ans: This Customer Care Executive - Malayalam job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive - Malayalam job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive - Malayalam job and during the employment with the company, i.e., Imarque Solutions Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive - Malayalam role?
   Ans: There is an immediate opening of 10 Customer Care Executive - Malayalam at Imarque Solutions Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive - Malayalam job?
   Ans: This Customer Care Executive - Malayalam job has Day Shift.