A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 17,000 /month
Zaneta Services Private Limited
Begumpet, Hyderabad
0 - 6 months Experience in Customer Support / TeleCaller
Full Time
JOB DESCRIPTION:
Broad Responsibilities/ Major Deliverables:
· Listening to and understanding the dealer’s requirements.
· Provide product / service details to dealers.
· Using front end empowerment Website as authorized to provide correct information.
· Book order form dealer as per requirement
· Capture correct information where ever required.
· Prepare daily Stock and sales related reports
· Timely and accurate capturing all the information given by/to the customer.
· Staying current with knowledge of products/processes & services offered by the client.
· Ensure full adherence to all the quality parameters.
· Cooperate with other team members, SMEs, and team leaders.
· Ensure 100% adherence to schedule.
· Escalating the call to the team leader/manager, wherever desirable
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PERSON SPECIFICATION:
Languages: Must be able to write and speak Hindi & English
Qualifications: Must be a graduate
Age: 18 years and above
Aptitude: Process orientation, systems thinking.
Key Competencies: Awareness on banking and banking products,
Good communication skills, pleasing telephone etiquette, Customer focus, and willingness to learn,
High Demand
