Customer Care Executive

15,000 - 25,000 /month

Yoboshu Private Limited

Noida Extension, Noida

0 - 3 years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Healthcare

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Laptop/Desktop, PAN Card, Aadhar Card

Job Description

Why this role is perfect for you-

If you’re someone who enjoys talking to people and ensuring they have the best experience, and want to build a strong foundation in customer support and communication, this role is a great place to begin.

You’ll work onsite with a supportive team while enjoying a flexible, trust-based work culture, no micromanagement, just ownership and learning.

About Role:

As a Customer Service Executive, you’ll be the first point of contact for our users and play a key role in their journey with HealthTick.

You will:

Respond to user queries via chat, calls, and email
Help users understand our programs and convert enquiries into enrolments via chat
Support existing (paid) users and ensure a smooth experience
Proactively reach out to users for feedback and insights
Resolve app issues, payment concerns, and plan-related questions
Track and follow up on customer issues until resolution
Work closely with internal teams to solve user problems faster
Share ideas to improve customer experience and reduce repeated queries.

What we are looking for

This role is ideal for freshers or early-career professionals who want to learn and grow.

You’ll do well if you have:

Good communication skills in English and Hindi
Confidence to explain and convince users via chat
A problem-solving mindset, not just answering questions
Empathy, patience, and a people-first attitude
Ability to manage multiple chats or calls
Self-responsibility—we trust you to manage your work
(Bonus) A background in health, fitness, or wellness

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹15,000-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Noida Extension, Noida.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Noida Extension, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-3 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹15,000-₹25,000 per month. This is a Full Time opportunity and has 10 openings available.