Customer Care Executive

15,000 - 18,000 /month

Writer

Hinjewadi Phase 1, Pune

6 - 12 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Healthcare

Languages: Hindi, Marathi

12th Pass and above

All genders

6 days working | Rotational Shift

Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Executive to join our team at Writer. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹15000 - ₹18000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Customer Care Executive job

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹18000 per month that depends on your interview. It's a Full Time job in Pune.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Writer.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 5 Customer Care Executive at Writer
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Domestic Calling

Shift

Rotational

Contract Job

Salary

₹ 15000 - ₹ 18000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Anita Sasolkar

Interview Address

Virtual

Posted a day ago

Apply to similar jobs

Customer Care Representative

₹ 15,000 - 45,000 per month *

Talent Bridge

Hinjewadi, Pune

Skills: International Calling

Incentives included

25 Openings

Sales Executive

₹ 15,000 - 25,000 per month

Rudra Motors

Hinjewadi Phase 1, Pune

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

BPO Non Voice Process Executive

₹ 25,000 - 35,000 per month

Wipro

Hinjewadi, Pune

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Get jobs matching your profile

From the list of relevant jobs near to you.

Stay updated with your job applies

Apply on jobs on the go and recieve all your job application updates

Job Hai > Jobs in Pune > Customer Support / TeleCaller Jobs in Pune > Customer Care Executive