Customer Care Executive

13,000 - 15,000 /month

Woodrock Infotech Private Limited

Vibhuti Khand, Lucknow

0 - 1 years Experience in Customer Support / TeleCaller

90 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

PAN Card, Aadhar Card

Job Description

We are a growing BPO company looking for enthusiastic and customer-focused Customer Care Executives to join our team. This role involves handling customer interactions through calls and providing effective solutions while maintaining high service quality.

Responsibilities:

Handle inbound and/or outbound customer calls professionally
Address customer queries, concerns, and complaints in a polite manner
Provide accurate information about products or services
Maintain proper call records and customer details
Ensure customer satisfaction and follow company guidelines

Eligibility Criteria:

Fresher and experienced candidates are welcome
Good communication skills in Hindi and/or English
Basic computer knowledge
Ability to work in rotational shifts

Job Details:

Job Type: Full-time / Part-time
Shift: 9-hour rotational shift
Work Location: Office-based

Why Join Us:

Friendly work environment
Growth opportunities
On-job training
Stable and professional workplace
Training will be provided
Customer-oriented and positive attitude

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹13,000-₹15,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Vibhuti Khand, Lucknow.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 90 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Domestic Calling, Query Resolution, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Vibhuti Khand, Lucknow.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹13,000-₹15,000 per month. This is a Full Time job and has 90 openings.