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Customer Care Executive

salary 12,000 - 15,000 /month
company-logo
job companyWoodrock Infotech Private Limited
job location Doon Vihar, Dehradun
job experience0 - 6 years Experience in Customer Support / TeleCaller
15 Openings
full_time Full Time

Skills Required

Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Flexible Shift
star
Job Benefits: Insurance, PF

Job Description

Job Description – Non-Voice Process Executive (Fresher)

Company: WoodRock Infotech Pvt. Ltd.

Location: Dehradun

Job Overview

We are hiring freshers for our Non-Voice (Chat & Email) Process. This role is perfect for candidates with strong written communication skills who are looking to begin a career in customer support.

Salary

₹15,000 CTC

Shift

Flexible Rotational Shifts

Key Responsibilities

Respond to customer queries through Chat and Email.

Provide accurate and timely resolutions.

Maintain service quality standards.

Escalate unresolved customer concerns.

Follow company processes and quality guidelines.

Eligibility

Graduate or Undergraduate

Good written English communication

Basic computer knowledge

Good typing speed preferred

Positive attitude and willingness to learn

Flexible to work in rotational shifts

Why Join Us?

Comprehensive Training

Friendly Work Culture

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Care Executive job

  1. What skills and experience do you need for this Customer Care Executive job?
    Ans : To apply for this Customer Care Executive job, candidates should have skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-6 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹15,000 per month in this Customer Care Executive position.
  3. What shift and timings does this job follow?
    Ans : This Customer Care Executive job follows a Flexible shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Doon Vihar, Dehradun.
  5. How many openings are available for this position?
    Ans : There are 15 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Care Executive, you will work on skills like Domestic Calling, Query Resolution, Non-voice/Chat Process.
  8. Where is this job located?
    Ans : This Customer Care Executive job is located in Doon Vihar, Dehradun.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-6 years of experience is ideal for this Customer Care Executive job.
  10. Why should you apply for this Customer Care Executive job?
    Ans : This Customer Care Executive job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 15 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Insurance, PF

Skills Required

Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Flexible

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Contact Person

Sameeksha Sharma

Interview Address

3rd Floor, Plot No. 41, I. T. Park Rd, Doon IT Park, Shashtradhra Road, Govind Vihar, Dehradun, Uttarakhand 248001, Doon IT Park, Dehradun
Posted 4 days ago
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