Customer Care Executive

🧾 Customer Care Executive – Job Profile

We are looking for a dedicated and customer-focused Customer Care Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving issues, and ensuring a high level of customer satisfaction through effective communication.

Key Responsibilities:

• Handle inbound and outbound customer calls in a professional manner

• Resolve product or service issues by clarifying customer complaints

• Provide accurate, valid, and complete information using the right tools

• Follow up to ensure resolution and customer satisfaction

• Maintain records of customer interactions and transactions

• Work closely with the support team to improve customer service processes

Key Skills Required:

• Excellent communication skills (verbal and written)

• Good listening and problem-solving abilities

• Patience and empathy while dealing with customers

• Ability to multitask and manage time efficiently

• Basic computer knowledge and typing speed

Eligibility:

• Minimum 12th pass or graduate in any discipline

• Freshers and experienced candidates are welcome

• Fluency in Hindi and basic English required

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹15000 per month that depends on your interview. It's a Full Time job in Lucknow.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., WOODROCK GROUP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 90 Customer Care Executive at WOODROCK GROUP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Flexible Shift.