Customer Care Executive

6,500 - 7,000 /month

Wm Services

Hi-Tech City, Hyderabad

0 - 6 months Experience in Customer Support / TeleCaller

1 Opening

Part Time

Job Highlights

Languages: Hindi, Telugu

10th Pass and above

All genders

6 days working | Day Shift

Aadhar Card

Job Description

We are looking for a Customer Care Executive to join our team at Wm Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to customer support. The role offers ₹6,500 - ₹7,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Care Executive role.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹6,500-₹7,000 per month. This is a Part Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hi-Tech City, Hyderabad.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
Where is this job located?
Ans : This Customer Care Executive job is located in Hi-Tech City, Hyderabad.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹6,500-₹7,000 per month. This is a Part Time opportunity and has 1 openings available.