Customer Care Executive

25,000 - 60,000 /month*

Vyavasayi Suraksha Kalyan Trust

Karmali Chowk, Patna

₹20,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: B2C Sales

Languages: Hindi

12th Pass and above

All genders

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Customer Care Executive to join our team at Vyavasayi Suraksha Kalyan Trust. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹25,000 - ₹60,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

Who is eligible to apply for this Customer Care Executive job at Vyavasayi Suraksha Kalyan Trust?
Ans : Candidates should have a 12th Pass and above qualification and skills like Domestic Calling, Query Resolution for this Customer Care Executive job offered by Vyavasayi Suraksha Kalyan Trust.
How much can you earn in this position?
Ans : You can earn between ₹25,000-₹60,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Karmali Chowk, Patna.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Care Executive job is located in Karmali Chowk, Patna.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹25,000-₹60,000 per month. This is a Full Time opportunity and has 50 openings available.