Customer Care Executive

12,000 - 21,000 /month*

Vtech Nxtgen Global Private Limited

Gota, Ahmedabad

₹1,000 incentives included

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Languages: Hindi, Gujarati

All Education levels

Females Only

6 days working | Day Shift

Internet Connection, Laptop/Desktop

Job Description

We are looking for a Customer Care Executive to join our team . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to any.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Care Executive job

Who is eligible to apply for this Customer Care Executive job at Vtech Nxtgen Global Private Limited?
Ans : Candidates should have All Education levels and skills like Computer Knowledge, Domestic Calling for this Customer Care Executive job offered by Vtech Nxtgen Global Private Limited.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹21,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Gota, Ahmedabad.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 5 vacancies for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-2 years of experience are eligible to apply for this Customer Care Executive role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Gota, Ahmedabad.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-2 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹12,000-₹21,000 per month. This is a Full Time job and has 5 openings.