Customer Care Executive

12,000 - 14,000 /month

Vp Capital Research Private Limited

Block E Rajaji Puram, Lucknow

0 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Stock Market / Mutual Funds

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

Job Title: Customer Support Executive

Job Summary:
A Customer Support Executive is responsible for managing customer interactions, resolving queries, and ensuring a high level of customer satisfaction. This role involves handling inbound and outbound communications through various channels such as phone, email, chat, or social media, while maintaining professionalism and efficiency.

Key Responsibilities:

Handle customer inquiries, complaints, and requests in a timely and professional manner
Provide accurate information about products, services, and company policies
Resolve customer issues effectively, ensuring a positive experience
Escalate complex problems to the appropriate department when necessary
Maintain detailed records of customer interactions and transactions

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹12,000-₹14,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Block E Rajaji Puram, Lucknow.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 2 vacancies for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-2 years of experience are eligible to apply for this Customer Care Executive role. Only female candidates are eligible.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Block E Rajaji Puram, Lucknow.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Query Resolution with 0-2 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹12,000-₹14,000 per month. This is a Full Time job and has 2 openings.