Customer Care Executive

16,000 - 25,000 /month

Vivek Travels Private Limited

Pitampura, Delhi

1 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

Females Only

6 days working | Day Shift

Job Description

Job Title: Customer Care Executive

Eligibility:

Candidates with 1–2 years of experience in customer service, BPO, or call centre, and strong English communication skills are encouraged to apply. Applicants must be based in Delhi or located near Pitampura.

Company: Vivek Travels Pvt. Ltd.

Location: Netaji Subhash Place (Delhi)

Working Days: 6

Salary: Upto 3 LPA

Job Overview

We are looking for a Customer Care Executive who is fluent in English and passionate about delivering excellent customer service. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience.

Key Responsibilities

Handle inbound and outbound customer calls professionally.
Respond to customer queries via phone, email, or chat.
Provide accurate information about the services.
Resolve customer complaints in a timely and effective manner.
Maintain records of customer interactions and transactions.
Follow up with customers to ensure issue resolution.
Maintain a positive and professional attitude with customers at all times.

Skills & Qualifications

Good communication and interpersonal skills.
Graduate or Undergraduate (any stream).
0–2 years of experience in customer service, BPO, or call centre preferred.
Ability to handle customer concerns calmly and professionally.
Basic computer knowledge (MS Office, CRM tools preferred).
Strong problem-solving abilities.

Interested candidates can share their CVs at hr@vivektravels.com

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹25,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Pitampura, Delhi.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-3 years of experience can apply for this Customer Care Executive job. Only female candidates can apply.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
Where is this job located?
Ans : This Customer Care Executive job is located in Pitampura, Delhi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹16,000-₹25,000 per month. This is a Full Time opportunity and has 1 openings available.