Customer Care Executive

16,000 - 25,000 /month

Vivek Travels Private Limited

Netaji Subhash Place, Delhi

1 - 3 years Experience in Customer Support / TeleCaller

1 Opening

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

Graduate and above

Females Only

6 days working | Day Shift

Job Description

Job Title: Customer Care Executive

Eligibility:

Candidates with 1–2 years of experience in customer service, BPO, or call centre, and strong English communication skills are encouraged to apply. Applicants must be based in Delhi or located near Pitampura.

Company: Vivek Travels Pvt. Ltd.

Location: Netaji Subhash Place (Delhi)

Working Days: 6

Salary: Upto 3 LPA

Job Overview

We are looking for a Customer Care Executive who is fluent in English and passionate about delivering excellent customer service. The ideal candidate will handle customer inquiries, resolve issues efficiently, and ensure a positive customer experience.

Key Responsibilities

Handle inbound and outbound customer calls professionally.
Respond to customer queries via phone, email, or chat.
Provide accurate information about the services.
Resolve customer complaints in a timely and effective manner.
Maintain records of customer interactions and transactions.
Follow up with customers to ensure issue resolution.
Maintain a positive and professional attitude with customers at all times.

Skills & Qualifications

Good communication and interpersonal skills.
Graduate or Undergraduate (any stream).
0–2 years of experience in customer service, BPO, or call centre preferred.
Ability to handle customer concerns calmly and professionally.
Basic computer knowledge (MS Office, CRM tools preferred).
Strong problem-solving abilities.

Interested candidates can share their CVs at hr@vivektravels.com

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Executive job ranges between ₹16,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Netaji Subhash Place, Delhi.
How many vacancies are there for this Customer Care Executive job?
Ans : There is 1 vacancy for this Customer Care Executive role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 1-3 years of experience are eligible to apply for this Customer Care Executive role. Only female candidates are eligible.
What are the key responsibilities of this Customer Care Executive job?
Ans : As a Customer Care Executive, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Netaji Subhash Place, Delhi.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-3 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹16,000-₹25,000 per month. This is a Full Time job and has 1 openings.