Customer Care Executive

Job Title: Customer Support Executive

Location: Indore

Department: Customer Support

Employment Type: Full-Time

Job Summary:

We are looking for a Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, providing information about products or services, and ensuring customer satisfaction through effective communication and problem-solving.

Roles and Responsibilities:

Handle inbound and outbound customer calls, emails, or chats.

Provide accurate information regarding products, services, or company policies.

Resolve customer complaints efficiently and professionally.

Maintain records of customer interactions and feedback.

Follow up with customers to ensure their issues are resolved.

Collaborate with other departments to resolve escalated issues.

Meet performance targets such as response time, quality, and customer satisfaction.

Qualification:

Graduate in any stream (B.Com, BBA, BA, etc.).

Freshers and experienced candidates both can apply

Salary:

As per industry standards / Negotiable based on experience.

Work Schedule:

6 days working (Rotational Shifts / Day Shift depending on company policy).

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹30000 per month that depends on your interview. It's a Full Time job in Indore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Vishal Consultants.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 30 Customer Care Executive at Vishal Consultants
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.