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Customer Care Executive

salary 12,000 - 24,000 /month*
company-logo
job companyVijay Enterprises
job location Work from home
incentive₹6,000 incentives included
job experience0 - 6+ years Experience in Customer Support / TeleCaller
5 Openings
इंसेंटिव्स शामिल
work_from_home घर से काम
full_part_time फुल टाइम/पार्ट टाइम

आवश्यक स्किल्स

Domestic Calling

जॉब हाइलाइट्स

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
10th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

जॉब डिस्क्रिप्शन

We are looking for a Customer Care Executive to join our team at Vijay Enterprises. The role offers ₹12,000 - ₹24,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 10th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Both Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Executive job

  1. What is the eligibility criteria to apply for this Customer Care Executive job?
    Ans: The candidate should be 10th Pass and above and above with 0 - 6+ years Experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹12000 - ₹24000 per month + Incentives that depends on your interview. It's a Both job in Delhi.
  3. How many working days are there for this Customer Care Executive job?
    Ans: This Customer Care Executive job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Customer Care Executive job?
    Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Vijay Enterprises.
  5. Is it a work from home job?
    Ans: Yes, it’s a work from home job and can be done online.
  6. How many openings are there for this Customer Care Executive role?
    Ans: There is an immediate opening of 5 Customer Care Executive at Vijay Enterprises
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Customer Care Executive job?
    Ans: This Customer Care Executive job has Day Shift.
और देखेंdown-arrow

अन्य डिटेल्स

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 24000

Regional Languages

Hindi

संपर्क व्यक्ति

Vidhyan
Posted 4 days ago
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