Customer Care Executive (Voice & Sales Process)
Job Overview
We are looking for enthusiastic and customer-focused Customer Care Executives to join our team for Voice and Sales processes. In this role, you will handle customer interactions, resolve queries, and promote products/services while ensuring a high level of customer satisfaction.
This is an excellent opportunity for freshers and experienced candidates to build a career in customer service and sales.
Key Responsibilities
Handle inbound and outbound calls professionally
Provide accurate information about products and services
Understand customer needs and offer suitable solutions
Resolve customer queries and complaints effectively
Promote products/services and close sales
Achieve assigned sales targets and KPIs
Maintain proper records of customer interactions