Customer Care Executive

22,500 - 25,000 /month

Victa Earlyjobs Technologies Private Limited

Whitefield, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Tamil

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF, Medical Benefits

Job Description

Job Title: Customer Care Executive – Voice & Sales Process

Company: Cogent E-Services Limited

Location: Prestige Shantiniketan, KR Puram, Bengaluru

Cogent E-Services Limited is hiring Customer Care Executives for Voice and Sales Process. The role involves handling inbound customer calls and promoting banking products such as credit/debit card upgrades, EMI conversions, loan top-ups, and insurance products.

Eligibility Criteria:

- Age: 18 to 30 years

- English and Hindi communication skills are mandatory

- 12th pass candidates eligible

Job Responsibilities:

- Handle inbound customer calls professionally

- Promote and upsell banking products and services

- Resolve customer queries and provide accurate information

- Maintain customer satisfaction and achieve sales targets

- Update customer interaction details in the system

Salary & Benefits:

₹25,000 CTC (₹22,500 In-Hand Salary) + Attractive incentives, ESIC and Mediclaim benefits

Shift Details:

- 9-hour shift with 6 days working

- Rotational weekly off

- Work Mode: Work from Office

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹22,500-₹25,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Whitefield, Bangalore.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Whitefield, Bangalore.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-3 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹22,500-₹25,000 per month. This is a Full Time opportunity and has 50 openings available.