Customer Care Executive

About the Role

We are looking for proactive and energetic individuals to join our Customer Care team. In this role, you'll handle customer inquiries, resolve issues, and promote our products and services.

Responsibilities

Handle inbound and outbound calls professionally

Identify customer needs, provide solutions, and close sales

Maintain high customer satisfaction through effective problem-solving

Use CRM systems and MS Office (especially Excel) to track calls and update records

Escalate unresolved issues promptly

Meet daily/weekly call and sales targets

Provide feedback to improve processes and products

Qualifications & Skills

Minimum qualification: 12th pass

Excellent communication in English and Hindi

Proficient with computers, MS Office, and Excel

Strong listening, multitasking, and problem-solving skills

Patient, empathetic, and customer-focused

Experience with CRM tools is a plus

Prior experience in customer service or sales is preferred but not mandatory

Compensation & Perks

Base salary: ₹18,000–21,000 per month

Performance-based incentives and bonuses

On-the-job training and career development opportunities

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹21000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Victa Earlyjobs Technologies Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at Victa Earlyjobs Technologies Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.