Customer Care Executive

Key Responsibilities:

Customer Engagement:

Offer a superior digital banking experience by promoting online services.

Understand customer needs and cross-sell bank products (Assets, TPP, Credit Cards, etc.).

Resolve queries and handle calls professionally as per quality standards.

Log customer interactions accurately in CRM systems.

Ensure retention and reduce customer attrition.

Sales & Portfolio Management:

Meet scorecard targets and KPIs as assigned.

Identify opportunities through profiling and upsell/cross-sell suitable financial products.

Monitor large transactions and potential closures to ensure portfolio stability.

Drive deep product penetration and maximize customer lifetime value.

Ensure accurate and timely execution of financial transactions and service requests.

Eligibility Criteria:

Education:12th and above

Experience: 0 – 3 years

Age: 18 – 30 years.

Languages: English (mandatory), plus Tamil, Kannada, or Hindi (preferred), Malyalam

Skills Required:

Basic banking knowledge.

Strong communication and interpersonal skills.

Customer-centric mindset with high attention to detail.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹25000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.