Customer Care Executive

Job Opportunity: Customer Care Executive – Voice Process

Role Overview

We are looking for enthusiastic and customer-focused individuals to join our team as Customer Care Executives for Voice Process. In this role, you will interact with customers, address their queries, provide information about products and services, and contribute to customer satisfaction through effective communication and support.

This opportunity is ideal for candidates who have strong communication skills and are looking to build a career in customer service and customer engagement.

Key Responsibilities

Handle incoming customer calls and inquiries professionally.

Provide accurate information regarding products and services.

Resolve customer complaints and concerns efficiently.

Maintain high levels of customer satisfaction through excellent service.

Build positive customer relationships through effective communication.

Meet performance goals and process objectives.

Maintain accurate records of customer interactions.

Ensure adherence to company policies and quality standards.

Eligibility Criteria

Minimum Qualification: 12th Pass

Graduates are preferred.

Experience: 0–3 Years

Freshers and experienced candidates can apply.

Age: 18–30 Years

Required Skills

Strong verbal and written communication skills

Customer handling and problem-solving abilities

Basic computer knowledge

MS Excel proficiency

Ability to work in a customer-focused environment

Preferred Skills

Voice process experience

Customer service experience

customer-facing experience

Candidate Profile

Strong communication and interpersonal skills

Customer-centric attitude

Ability to empathize with customers and provide effective solutions

Positive attitude and willingness to learn

Ability to work in a fast-paced environment

If you are passionate about customer service and looking for a rewarding career opportunity, we encourage you to apply and become a part of our growing team.

Kindly contact and share your resume/CV

Dakshita Jhawar

9552519122

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.