Customer Care Executive

12,000 - 18,000 /month

Victa Earlyjobs Technologies Private Limited

Sector 6 Noida, Noida

0 - 5 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Job Description

About the Role

We are hiring Customer Support Executives for the TVS Process. This role involves assisting customers by handling their queries, providing accurate information, and ensuring a smooth customer experience. Freshers and experienced candidates with good communication skills are encouraged to apply.

Key Responsibilities

Handle inbound and outbound customer calls professionally.

Resolve customer queries and provide accurate information.

Maintain a high level of customer satisfaction through effective communication.

Record customer interactions and update system records accurately.

Escalate complex issues to the appropriate team when required.

Follow company policies and quality standards during every customer interaction.

Eligibility

Undergraduate and Graduate candidates are welcome.

Freshers and experienced candidates can apply.

Good communication skills in Hindi and basic English are required.

Basic computer knowledge is preferred.

Customer-focused attitude with good problem-solving skills.

Salary

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-5 years of experience.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹12,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 6 Noida, Noida.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Executive job is located in Sector 6 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-5 years of experience is ideal for this Customer Care Executive job.
Why should you apply for this Customer Care Executive job?
Ans : This Customer Care Executive job offers a salary between ₹12,000-₹18,000 per month. This is a Full Time opportunity and has 50 openings available.