Customer Care Executive

Job Description:

We are looking for dedicated and enthusiastic Customer Care Executives to join our team for Voice and Sales processes. The role involves managing customer calls (inbound and outbound), addressing inquiries, promoting products or services, and ensuring customer satisfaction.

Fluency in English is mandatory, along with proficiency in at least two South Indian languages such as Tamil, Telugu, Malayalam, or Kannada.

Key Responsibilities:

Handle inbound and outbound customer calls efficiently

Resolve customer queries and complaints professionally

Promote products/services and meet assigned sales targets

Maintain customer records and follow up as necessary

Ensure high levels of customer satisfaction

Follow all company policies and guidelines

Skills Required:

Fluency in English

Proficiency in at least two South Indian languages (Tamil, Telugu, Malayalam, Kannada)

Good listening, empathy, and communication skills

Basic computer knowledge and familiarity with Excel

Ability to work under pressure and meet sales KPIs

Preferred Experience:

Prior experience in customer service or tele-sales is an added advantage

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 3 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹14500 - ₹18500 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 20 Customer Care Executive at VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Day Shift.