Customer Care Executive

16,000 - 20,000 /month

Victa Earlyjobs Technologies Private Limited

Muneshwara Nagar, Bangalore

0 - 5 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

Hiring: Customer Support Executive – Voice/Chat Process (CoinSwitch) Location: Bangalore
Work Mode: Work from Office
Employment Type: Full-Time

Job Role

We are hiring experienced Customer Support Executives for the CoinSwitch Voice/Chat Process. The role involves assisting customers through voice and chat channels, resolving queries, and ensuring a high-quality customer experience.

Key Responsibilities

Handle customer queries through voice and chat support.
Provide accurate information and effective resolutions.
Maintain customer interaction records in the system.
Resolve customer concerns in a timely and professional manner.
Follow company policies, quality standards, and process guidelines.
Deliver an excellent customer experience.

Eligibility Criteria

Minimum 6 months of experience in Customer Support (Voice or Chat).
Male candidates can apply.
Immediate joiners preferred.

Language Requirements

English (Mandatory)
Hindi (Mandatory)

Required Skills

Excellent communication and interpersonal skills.
Strong customer handling abilities.
Basic computer knowledge.
Good problem-solving and listening skills.
Ability to work in a fast-paced environment.

Work Details

Work from Office
Voice/Chat Process

Interested candidates can apply immediately.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 5 years of experience.

More about this Customer Care Executive job

Can freshers or experienced candidates apply for this Customer Care Executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-5 years of experience can apply for this Customer Care Executive role.
What salary is offered for this Customer Care Executive job?
Ans : The salary for this Customer Care Executive job ranges between ₹16,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Muneshwara Nagar, Bangalore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 50 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What does the role of Customer Care Executive involve?
Ans : As a Customer Care Executive, your work will involve skills like Computer Knowledge, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Muneshwara Nagar, Bangalore.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Non-voice/Chat Process with 0-5 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹16,000-₹20,000 per month. This is a Full Time job and has 50 openings.