Customer Care Executive

20,000 - 30,000 /month

Victa Earlyjobs Technologies Private Limited

Marathahalli, Bangalore

6 - 36 months Experience in Customer Support / TeleCaller

70 Openings

Full Time

Contract

Computer Knowledge

Domestic Calling

International Calling

Non-voice/Chat Process

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

Customer Support Job Description covering Voice, Chat, and Semi-Chat roles:

Role Overview:

Handle customer queries via voice (phone), chat (text), or semi-chat (hybrid) channels, ensuring timely resolutions.

Key Responsibilities:

- Respond to customer inquiries via voice calls, live chat, or messaging platforms.

- Resolve issues related to products, orders, billing, etc.

- Document interactions accurately in CRM.

- Meet performance targets (response time, resolution time, CSAT).

- Provide feedback to improve processes.

Requirements:

- Excellent communication and problem-solving skills.

- Typing speed (for chat/semi-chat roles).

- Customer-centric, empathetic approach.

- Basic tech skills (CRM, chat tools).

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

What is the eligibility criteria to apply for this Customer Care Executive job?
Ans: The candidate should be 12th Pass and above and above with 6 months - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Customer Care Executive job?
Ans: This Customer Care Executive job will have 6 working days.
Are there any charges applicable while applying or joining this Customer Care Executive job?
Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., Victa Earlyjobs Technologies Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Customer Care Executive role?
Ans: There is an immediate opening of 70 Customer Care Executive at Victa Earlyjobs Technologies Private Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Customer Care Executive job?
Ans: This Customer Care Executive job has Rotational Shift.