Customer Care Executive

20,000 - 30,000 /month

Victa Earlyjobs Technologies Private Limited

Mahadevpura, Bangalore

0 - 6 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Rotational Shift

Job Benefits: PF

PAN Card, Aadhar Card

Job Description

Job Overview

We are hiring Customer Support Executives to provide exceptional customer service and support through voice interactions. The role involves handling customer queries, resolving concerns, providing accurate information, and ensuring a positive customer experience. Candidates should possess excellent communication skills and a customer-centric approach.

Key Responsibilities

Handle inbound and outbound customer calls professionally.

Resolve customer queries, complaints, and service requests efficiently.

Provide accurate information about products, services, and processes.

Maintain a high level of customer satisfaction through effective communication.

Record customer interactions and update relevant details in the system.

Escalate complex issues to the appropriate teams when required.

Follow company policies and quality standards during all customer interactions.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Customer Care Executive job

What skills and experience do you need for this Customer Care Executive job?
Ans : To apply for this Customer Care Executive job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process along with 0-6 years of experience.
How much can you earn in this position?
Ans : You can earn between ₹20,000-₹30,000 per month in this Customer Care Executive position.
What shift and timings does this job follow?
Ans : This Customer Care Executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mahadevpura, Bangalore.
How many vacancies are there for this Customer Care Executive job?
Ans : There are 50 vacancies for this Customer Care Executive role.
Is this job open for all genders?
Ans : Yes, this Customer Care Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Executive, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process.
What is the job location for this position?
Ans : The job location for this Customer Care Executive position is Mahadevpura, Bangalore.
Who is the right fit for this Customer Care Executive job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Non-voice/Chat Process with 0-6 years of experience is the right fit for this Customer Care Executive job.
What makes this Customer Care Executive job a good opportunity?
Ans : This Customer Care Executive job is a good opportunity as it offers a salary between ₹20,000-₹30,000 per month. This is a Full Time job and has 50 openings.