Customer Care Executive

Job Description: Customer Service Executives for our Insurance Medicals process. The role focuses on coordinating medical checkups for insurance applicants, ensuring smooth scheduling, and providing excellent customer service throughout the process.

Key Responsibilities:

Make outbound calls to insurance customers to schedule medical checkups.

Explain appointment process, documentation, and preparations clearly.

Coordinate with diagnostic centers, home collection agents, and healthcare professionals for bookings.

Manage rescheduling requests and follow up to ensure completion of checkups.

Maintain accurate records of calls and appointments in CRM tools.

Adhere to timelines set by insurance companies for completion.

Work closely with insurance partners to resolve queries.

Send reminders to reduce customer no-shows.

Maintain strict data privacy and proper logging of all interactions.

Eligibility Criteria:

Good communication in English & Hindi (additional South Indian languages preferred).

Strong interpersonal and customer-centric approach.

Comfortable with voice-based outbound roles.

Basic computer knowledge; CRM tool familiarity is a plus.

Willingness to work on-site at Kudlu Gate, Bangalore.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Care Executive job

1. What is the eligibility criteria to apply for this Customer Care Executive job?
   Ans: The candidate should be Graduate and above and above with 0 - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Bangalore.
3. How many working days are there for this Customer Care Executive job?
   Ans: This Customer Care Executive job will have 6 working days.
4. Are there any charges applicable while applying or joining this Customer Care Executive job?
   Ans: No, there is no fee applicable for applying this Customer Care Executive job and during the employment with the company, i.e., VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Customer Care Executive role?
   Ans: There is an immediate opening of 50 Customer Care Executive at VICTA EARLYJOBS TECHNOLOGIES PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Customer Care Executive job?
   Ans: This Customer Care Executive job has Rotational Shift.